The College of AI, Cyber and Computing is providing the following resources to support its students, faculty and staff to help facilitate learning. Details and contact information are provided below.
Primary Method of Contact
We strongly recommend using the cs@utsa.edu email as the primary method of contact. All Computer Science staff have access and can answer accordingly.
Faculty & Staff Directories
Computer Science Faculty, Course Instructor, and TA office hours by course are available for student reference. Also, check Canvas for announcements and instructions on how/where to connect with the instructor online.
Laptop Policy
All students with majors or minors in the Computer Science department are required have a laptop.
Minimum Computer Specifications
Please review the minimum recommended requirements below for all computers. If you currently own a laptop, please make sure that your device meets the minimum standards.
- Operating System: Windows 11 or above
- Processor: Intel (i5 or above) or AMD (Ryzen 5 or above) Processor
- Physical Memory (RAM): 16 GB RAM required, 32 GB recommended
- Storage (Free Disk/Drive Space): 100 GB available, preferably on an SSD Disk
- Audiovisual: Webcam and Microphone (internal or external)
- Connectivity: Reliable Internet access
Important Notes
- The types of computers listed below may not work for many classes. However, they may be acceptable if the computer fully supports virtualization. Please check with your specific manufacturer and model to ensure this critical capability.
- Computers with ARM processors (Apple M-x chips, Windows ARM computers)
-
Two-in-One laptops
-
Tablets and Chromebooks do not meet the required laptop specifications
Because a laptop is an academic requirement for all Computer Science students, students can make a one-time request to increase financial aid to support the purchase of an appropriate computer to complement course instruction.
| Tool | Details | Reference Links and Documents |
|---|---|---|
| CS Department Office Phone and Email | The department office will continue to answer and respond to phone calls and emails. CS staff are available Monday–Friday, 8 am–5 pm. | We strongly recommend using the cs@utsa.edu email as the primary method of contact; all CS staff have access and can answer accordingly. |
| Prospective Student Inquiries and Requests | Additional information and to request a meeting appointment with a department representative. | Please email us at cs@utsa.edu. |
| CS Main Lab | Tutoring is located in the CS Main Lab (NPB 2.118). There will also be some tutoring available online through Zoom Chat. For summer tutoring, please contact the assigned instructor for the course. |
See the Main Lab Resources for the latest information on:
|
| CS Faculty OneDrive | Must login using UTSA credentials. | SharePoint |
| VDI for Faculty and Students | Accessing UTSA CS servers remotely. | |
| SSH for Faculty and Students | Transferring files to UTSA Linux server. Only accessible through VDI or VPN. |
|
| CS Help Tickets | Technical help related to Computer Science Department assets and resources. | Use UTSA CS Help Portal. |
| Resource | Reference Links and Documents |
|---|---|
| University Technology Solutions (UTS) | https://www.utsa.edu/techsolutions/ |
| Tech Cafe | https://www.utsa.edu/techsolutions/techcafe/ |
| UTS Virtual Private Network (VPN) | https://www.utsa.edu/techsolutions/FacAndStaff/Wireless/ |
| Virtual Desktop (MyAppsVDI) | https://www.utsa.edu/techsolutions/students/software/vdi.html |
| myUTSA | https://my.utsa.edu/ |
| UTSA Digital Learning | https://odl.utsa.edu/ |
| Canvas | https://provost.utsa.edu/canvas/news/2023/08/story/student-hub.html |
| Proctorio | https://odl.utsa.edu/digital-tools/assessment/proctorio/ |
| Communications, Networking, Collaboration, Technologies (CNCT) | (UTSA Phone Services) https://www.utsa.edu/techsolutions/FacAndStaff/TelephoneServices/cisco.html |
| UTSA Libraries | The John Peace and Downtown libraries provide access to a vast collection of digital resources and quality reference services via chat, email, and telephone. Librarians are also offering virtual consultations and instruction. Both libraries are open. Visit UTSA Libraries for more information. Students needing internet access can reach out to the Tech Café. |
Location
NPB 2.118
Hours of Operation
Monday - Saturday, 6:30 am - 11:00 pm
All Computer Science virtual resources, such as the Virtual Desktop Infrastructure (VDI) and server access, are available for use. The Main Lab is open for in-person access when the building is open. Tutoring is located in NPB 2.118, with parallel online tutoring using Slack.
| Category | Q&A |
|---|---|
| Login and Remote Access |
How do I login to Virtual Desktop Infrastructure (VDI)? This can be done either from home or from any UTSA computer. See Secure Logon for MyAppsVDI.
|
| Using Canvas |
| Resource | Details |
|---|---|
| MATLAB Tutoring | MATLAB tutoring is online via Slack Lab. Follow the instructions on your syllabus to get access. |
| Brainfuse | Brainfuse is a free online tutoring service accessed through Canvas with live academic support. |
Graduate Teaching Assistantship (GTA)
This includes paid tuition/fees/insurance and monthly salary. GTAs are currently only available to full-time PhD students.
Grader Positions
This is hourly-paid position at the rate of around $15/hour for up to 19 hours per week, with no benefits or tuition waiver. The positions are usually for junior/senior CS students as well as master's CS students. The department normally recruits for grader positions at the beginning of each semester when existing graders graduate or do not wish to continue.
Go to People Excellence - Careers to check available faculty, staff, and student positions.
