The Business Service Center is available to assist faculty and staff with processing financial and HR requests through Service Now.

Contracts

  • Process service agreements with the Contracts Office

Expenses

  • Create expense reports for travel and non-travel
  • Process expense reimbursement request

Purchase Orders

  • Create purchase orders
  • Create non-purchase orders
  • Submit invoices for payment to DTS
  • Invite new vendors to the Paymentworks System

HR Requests

  • Process eForms for faculty contracts, new staff hires and students
  • Create participant advances
  • Reconcile participant advances

Travel

  • Create travel authorizations
  • Create expense reports for travel
  • Process travel reimbursement request

Research Funds

All research fund expenses require department chair approval on BSC request forms located in the department’s shared drive folder and attached to the ServiceNow ticket. All other forms are recommended, but optional.

  • Research travel authorization request
  • Research travel reimbursement request
  • Research expense reimbursement request
  • Research non-PO request

Access Service Now

Questions? Please email caicc.bsc@utsa.edu.

Team

Erica Powell

Erica Powell

Assistant Dean for Fiscal Administration

erica.powell@utsa.edu

Margie Montana

Margie Montana

Lead, Business Service Center Specialist III

margie.montana@utsa.edu

Placeholder

John McGee

Business Service Center Specialist II

john.mcgee@utsa.edu

Rosalycia Martinez

Rosalycia Martinez

Business Service Center Specialist II

rosalycia.martinez@utsa.edu

Ricardo Salinas

Ricardo Salinas

Business Service Center Specialist II

ricardo.salinas2@utsa.edu